The following are the terms and conditions of the Agreement under which rooms are permitted to be used by Guests.
TARIFF
All bookings are on non-refundable basis and no cancellations are permitted.
PRIVACY POLICY
You may only use the services of this site if you are at least 18 years of age and can form legally binding contracts under applicable law. The services of the Site are not intended for and should not be used by minors. Please note that additional terms and conditions may apply to reservations, purchases, transactions, uses, or activities that may occur on or through this Site. You agree to comply with these Terms & Conditions and any such applicable additional terms and conditions.
LUGGAGE STORAGE
Luggage may be stored in the Left Luggage Storage facility at Guest’s sole risk as to loss /damage for a period not exceeding 3 days.
GUEST VALUABLES
Guests are requested not to leave behind any valuable items. The Hotel and the employees shall not be held responsible in case of any theft or pilferage.
HAZARDOUS GOODS
Storage of films and other items of combustible or hazardous nature in rooms are strictly prohibited.
HOTEL ROOMS & FACILITIES
Check – in time is 13:00 hrs. While check-out is 11:00 hrs. Kindly inform reception in case you wish to retain your room beyond departure. In case of availability 50% of the normal tariff shall be charged up to 16:00 hours & full rates applicable thereafter. All children under minors may use the Hotel’s swimming pool, unless accompanied by an adult. For security reasons, it is not appropriate to leave children under 10 years of age without adult supervision in the resort room or other areas in the hotel. The Management shall not be held responsible for any inconvenience, accident, injury, allergies or ill health that might result from use of Hotels facilities provided or services due to factors beyond the Management control. Any insurance claims pertaining to theft, injury or medical reimbursement has to be within the jurisdiction of the Courts in Chennai. Please note that certain outlets may be closed for private function without prior notice as per the discretion of the management. The Hotel will not be liable for any inconvenience caused in lieu of the same. Hotel Landmark shall have no liability for any interruption, error, defect, deletion, and delay in operation or for any failure of performances associated with the TV Channel service during guest stays; this facility is prone to such hindrances.
POLICY ON PETS
Pets are not allowed in resort premises.
MANAGEMENT RIGHTS
The Management reserves the absolute right of Admission to any person into the Hotel Landmark premises and to request any guest to vacate his / her room at any moment without prior notice or assigning any reasons whatsoever. In case of default, the Management shall be entitled to confiscate the luggage / belongings and place the room under lock and key. In addition to rooms’ F&B outlets, the Resort also provides you with recreational facilities such as Swimming Pool / Children Play park / and a range of outdoo activities. Although we take utmost care to make our facilities enjoyable there is always a possibility that you may encounter minor inconveniences that may be brought to the notice of the management, so that required remedial steps may be taken accordingly.
FOOD & BEVERAGE
Outside Food & Beverage is not allowed to be brought for consumption within the Hotel premises.
GUEST VISITORS
Visitors shall not be allowed to go to guest rooms under any circumstances and may be met at the Hotel Lobby during permissible timings up to 18:00 hours only. They may use the comfort of our public lounges for their convenience.
DECLARATION
All guests shall abide by the hotels terms & conditions applicable and instructions given by the Management during our stay at Hotel Landmark.